Complaints Policy
If you wish to register a complaint, please contact us in writing or by telephone to the following:

Address: The Complaints Officer Cornerstone Finance Unit E, Copse Walk Cardiff Gate Business Park Cardiff CF23 8RB

Telephone: 02921 660 550

If we cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service who can be contacted at:

Address:

The Financial Ombudsman Service

Exchange Tower

London

E14 9SR

Tel no:       0800 0234 567